Why Ready Receipts
Consumers are demanding aggregated services and information portals – they want access to their data
on demand, wherever they are!
Different merchants have different reasons to offer Ready Receipts. Online merchants benefit by:
- Providing a new and exciting feature to their customers that is in demand
- Knowing that a receipt in Ready Receipts remains as a touchpoint for consumers that are trying to find you again
- Reduced time in returns and warranty claims through self-service receipt retrieval of Ready Receipts members
Brick and mortar merchants benefit in additional ways:
- Easily retrieve a consumer’s purchase history on demand
- Reduced fraud and scam exposure
- Increased customer satisfaction
- Self service receipt retrieval portal, allowing all* customers access to their receipts (even without a Ready Receipts account!)
- Increased operational efficiency and labor cost savings
*debit and credit card transactions only
Features
Ready Receipts works for both online merchants as well as brick and mortar. The Online Only package is free and provides your customers an exciting new feature that they want! The ability to get ALL receipts in one location saves consumers from having to remember what merchant they shopped from, what date they did it, or from having to log in to different retailers to track expenses.
For brick-and-mortar merchants, we offer an added suite of tools that help you provide a new level of customer service as well as more efficient operations and lower fraud exposure. With the Professional Version, we provide the merchant a portal to retrieve a purchase history based on a phone number from the customer (a Ready Receipts user). We also provide a portal into the data for analytic and marketing purposes. However, we do not provide direct access to user of Ready Receipts.
Below are the differences between the implementation options:
| |
Online Only |
Professional version** |
| Integration time |
only minutes |
as little as 1 week |
| Software requirements |
supported shopping cart platform* |
supported POS system* or an internal ability to write a webservice to Ready Receipts |
| Data tools/portal access |
Not available |
Available |
| Security |
High - no payment information transmitted |
High |
| PCI compliant |
yes |
yes |
| Receipt availability |
Immediate at checkout |
Lags depending on chosen schedule |
| Analytics |
Not available |
Available - contact us for details |
| Customer self-service receipt retrieval |
no |
yes - merchant branded portal at yourbrand.com/receipts |
| Cost |
FREE! |
Varies depending on custom analytics and data access portals/tools |
| **only package available for brick and mortar merchants |
How It Works
Online merchants:
If you are an online merchant, all you need to do is download the appropriate Receipt Adapter based on the shopping cart software you use. We’re expanding our support of popular shopping carts.
Right now we support Magento. So if you use Magento, you can get started right now for FREE! Just create an account, download our extension from the Magento Connect site, and you’re online!
If your shopping cart isn’t yet supported, let us know at merchants@readyreceipts.com. Our development process is fast and we can get you online quicker than you might think!
Brick and mortar merchants:
If you’re a brick and mortar retailer, you simply need a Receipt Adapter specific to your POS system, or you can write your own jobs to send receipts to our webservice. Either way, the integration is extremely lightweight and very secure. Contact us at merchants@readyreceipts.com to get started! We currently support RMS Dynamics, Quickbooks POS, and CounterPoint. Custom offerings include IBM, Fujitsu, NCR, and other enterprise level POS systems.
Security
We are PCI compliant.
In fact, the Online Only implementation doesn’t even use credit card or any payment information. We transmit an encrypted version of the retail receipt to our secure servers. In fact, a Ready Receipt is safer than dropping your receipt in the parking lot!
We use the latest in physical and architectural security and best practices. Our environment is PCI secure, a certification provided by the PCI Counsel headed by Visa. We use the same encryption technologies your bank does. You data is safe with us!